Comments on: Top 10 most common e-commerce mistakes http://blog.craigkillick.co.uk/2007/12/04/top-10-most-common-e-commerce-mistakes/ Web Marketing Fri, 29 Aug 2008 07:54:31 +0000 http://wordpress.org/?v=2.2.2 By: Craig Killick http://blog.craigkillick.co.uk/2007/12/04/top-10-most-common-e-commerce-mistakes/#comment-1080 Craig Killick Tue, 04 Dec 2007 16:39:05 +0000 http://blog.craigkillick.co.uk/2007/12/04/top-10-most-common-e-commerce-mistakes/#comment-1080 Sorry Chris, my mistake. Spot on then. We have tried with our retail solution to address the issue of out of stock products and speaking with my small e-tailor hat on, it's demanding to restock "out of stock" items as and when they become out of stock due to limitations on distribution orders. It's a cash flow balance of holding just enough products, without tying up too much cash in stock. Sorry Chris, my mistake. Spot on then.

We have tried with our retail solution to address the issue of out of stock products and speaking with my small e-tailor hat on, it’s demanding to restock “out of stock” items as and when they become out of stock due to limitations on distribution orders.

It’s a cash flow balance of holding just enough products, without tying up too much cash in stock.

]]> By: Chris http://blog.craigkillick.co.uk/2007/12/04/top-10-most-common-e-commerce-mistakes/#comment-1079 Chris Tue, 04 Dec 2007 16:33:00 +0000 http://blog.craigkillick.co.uk/2007/12/04/top-10-most-common-e-commerce-mistakes/#comment-1079 Hi Craig and thanks for the mention. On point 10 we're only talking about labelling the product as 'out of stock', and on the product page (rather than in the checkout). No need to remove the page completely. This is a challenge, for sure, but it's important as otherwise you run the risk of wasting people's time. and leaving a terrible impression as a result. "Back in stock soon" is a great idea, especially if you add a 'notify me when product is in stock' email captcha. Nice thinking. Beats our suggestion! Cheers, c. Hi Craig and thanks for the mention. On point 10 we’re only talking about labelling the product as ‘out of stock’, and on the product page (rather than in the checkout). No need to remove the page completely.

This is a challenge, for sure, but it’s important as otherwise you run the risk of wasting people’s time. and leaving a terrible impression as a result.

“Back in stock soon” is a great idea, especially if you add a ‘notify me when product is in stock’ email captcha. Nice thinking. Beats our suggestion!

Cheers,

c.

]]>